Software failures, increasingly frequent and disruptive, have become a significant concern, as highlighted in Harness' 2024 Software Failure Sentiment Report, which reveals widespread consumer frustration and a demand for greater accountability. The report shows that over half of U.S. consumers have been impacted by software outages, which are likened to public health crises due to their severe impact on essential services like banking, healthcare, and transportation. This erosion of trust leads to decreased brand loyalty, with a significant portion of consumers calling for enforceable standards and accountability in software development. Businesses are urged to adopt strategies such as canary deployments and feature flags to enhance software resilience and reduce the risk of outages. As demand for regulatory oversight grows, particularly in vital sectors, companies must prioritize reliable software practices to restore trust and maintain their competitive edge in a digital-first world.