Iterable significantly improved its software deployment process by adopting Harness, which led to a threefold increase in deployment velocity, an 85% reduction in downtime risk, and a 50% decrease in change failure rate. Before implementing Harness, the company faced challenges due to a complex and outdated delivery workflow, requiring extensive manual effort and resulting in frequent deployment failures. With over 1000 servers to manage, the deployment process was cumbersome, taking a full day for weekly batch deployments and often leading to issues that were difficult to resolve. By transitioning to Harness, Iterable was able to streamline its deployment process, allowing developers to deploy independently and securely, reducing rollback time from four hours to just 20 minutes, and cutting deployment effort by 89%, ultimately enhancing the stability and quality of their software delivery.