Instacart's legal team successfully transformed their operations by creating an AI-powered triage system using Gumloop, enabling them to manage an overwhelming volume of legal requests more efficiently without requiring IT or engineering support. By leveraging their own legal expertise, team members Nicole Altman, Dylan Tonti, and Nicholas Dominici developed "Legal@Intelligence," which categorizes and routes incoming emails based on urgency and subject matter, significantly reducing time spent on legal request management by 80%. This initiative not only increased job satisfaction by allowing the legal team to focus on high-value work but also set a precedent for other departments at Instacart to adopt AI-driven automation, fostering a company-wide culture of innovation. Instacart plans to further utilize Gumloop for extracting insights, predictive analytics, and automating contract reviews, demonstrating the potential for non-technical teams to drive technological advancements within the organization.