How to Make Your Feature Flags SOC 2 compliant

Feature flags enable teams to change production behavior without redeploying code, but can bypass conventional pull-request, CI, and approval controls, creating change-management risks under SOC 2, particularly Type II audits that assess controls over time. Relevant SOC 2 criteria include authorization, documentation, testing, approval, access restriction, monitoring, incident response, and vendor management; organizations must demonstrate evidence such as immutable logs of flag changes, environment-specific role-based access, segregation of duties, SSO and SCIM-based deprovisioning, scoped API keys, approval workflows, validation and rollout guardrails, SIEM exports, and documented emergency-change exceptions. Auditors commonly request samples of production changes showing before-and-after values, authors, approvals, affected environments, linked business context, access reviews, deprovisioning records, and retention policies. The text presents GrowthBook as a platform designed to provide these capabilities through draft-and-approval workflows, audit trails, RBAC, monitoring, rollback features, integrations, and SOC 2 Type II attestation, while noting that a vendor’s certification does not remove customers’ responsibility for their own controls.

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