Session Replay for groundcover RUM: Watch Real User Sessions

Groundcover has launched Session Replay as part of its Real User Monitoring (RUM) feature, allowing users to record and review real user sessions directly within the Sessions Explorer while keeping all data stored in the user's environment to maintain privacy and control. This new feature addresses the limitations of traditional RUM by providing visual playback of user interactions, including clicks and scrolls, which can be cross-referenced with event timelines and backend traces, offering a comprehensive view of user experiences. The development of Session Replay was driven by the need to bridge gaps in understanding user sessions when logs and traces are insufficient, and the approach taken ensures that user data remains secure by avoiding third-party cloud storage. Future enhancements are planned to improve filtering, direct trace-to-replay navigation, and player functionalities. Session Replay is available at no additional cost for current RUM users, providing an integrated solution for monitoring frontend and backend interactions.

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