Itiel Shwartz, CTO and Co-founder of Komodor, discusses his company's efforts to simplify and enhance the troubleshooting process for Kubernetes, a complex system often challenging for developers and operations teams. Komodor aims to make troubleshooting not only easier but potentially enjoyable by providing a comprehensive view of system changes and behaviors, thereby helping users identify potential root causes of issues. Through his background in engineering and experience with Kubernetes, Itiel emphasizes the importance of metadata tagging, shared tools between developers and operations, and learning from past incidents to improve system reliability. By centralizing changes and system behavior data, Komodor facilitates a more efficient and collaborative troubleshooting process, reducing the time spent on addressing issues and allowing teams to focus more on development.