In the podcast episode "Break Things on Purpose," Rich Burroughs and Jacob Plicque from Gremlin discuss Chaos Engineering with Matthew Simons, Senior Product Development Manager at Workiva. Simons emphasizes the importance of quality and reliability in Workiva's services, likening the company to "TurboTax for big companies" by facilitating compliance report filings. His team, the Quality Assessment team, acts as "quality guns for hire" to assist other teams in improving their processes, particularly in the context of transitioning from Google App Engine to Kubernetes on AWS, which has allowed for more flexibility and control. The conversation highlights the challenges and benefits of implementing Chaos Engineering in an established company, underscoring the need for regular testing and resilience to ensure reliability. They also discuss the cultural shift required to adopt Chaos Engineering practices, aiming to simulate failures to proactively address potential system issues, ultimately improving customer experience and reducing the risks of unexpected outages.