Ronald McCollam, a Solutions Engineer at Grafana Labs based in Boston, Massachusetts, works with clients to understand Grafana's products and design monitoring architectures for scalable, high-availability environments. While not a full-time developer, Ronald contributes to open-source projects, primarily through documentation, and enjoys creating small electronics projects, sharing his work on platforms like GitHub and Hackaday.io. In his free time, he indulges in scuba diving and maintains a rich social life, while also exploring new tech gadgets like Ubiquiti networking equipment to enhance his home automation projects. Despite his love for tech, he humorously wishes for the superpower of delivering internet punches, though he currently possesses a dry sense of humor. Ronald is also a fan of chocolate peanut butter ice cream and binge-watching space operas, with "The Expanse" being his latest favorite.