Synthetic monitoring, a crucial aspect of understanding user experience, involves simulating user interactions to assess the performance and availability of websites and applications globally. This method allows organizations to proactively manage Service Level Agreements (SLAs) and Service Level Objectives (SLOs) by identifying and resolving issues before they impact users. Grafana Labs has enhanced its synthetic monitoring capabilities with the introduction of a new iteration on worldPing, now called Synthetic Monitoring, available in Grafana Cloud. This updated version offers improved data collection and storage, expanded blackbox monitoring capabilities, and advanced alerting features, all aimed at providing a more comprehensive and efficient monitoring experience. By combining blackbox and whitebox monitoring data, Grafana users can achieve a complete end-to-end view of service performance, enabling quicker troubleshooting and better decision-making.