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Deliver asynchronous notifications in Google Chat using webhooks

Blog post from Google Cloud

Post Details
Company
Date Published
Author
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Word Count
1,053
Language
English
Hacker News Points
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Summary

Google Workspace is enhancing team collaboration through the use of webhooks in Google Chat, allowing asynchronous notifications to be delivered directly into chat spaces, which were formerly known as Rooms. Unlike traditional Chatbots that require synchronous interaction via the Google Chat API, webhooks facilitate communication from non-bot applications, enabling seamless integration of external system updates into themed chat spaces such as Sales Support or Customer Service. A practical implementation within Google is the "Google Workspace Updates bot" (informally known as the Wexbot), which uses a Google Apps Script to parse the RSS feed from the Google Workspace Updates blog and post summaries of new feature releases directly into the G Workspace Community Chat room. This setup allows members to stay informed about the latest updates without leaving the chat, enhancing collaboration and information flow. Created by Justin Wexler, this solution leverages Apps Script triggers to operate efficiently and requires minimal maintenance, providing significant user value. The project is publicly accessible on GitHub, allowing others to implement similar webhook-based notifications in their own Google Chat environments.