Migrating from Rev.ai to Gladia: what global teams should know

The text outlines the considerations and technical details for migrating from Rev.ai to Gladia for audio transcription services, emphasizing the advantages of Gladia's inclusive pricing, comprehensive language support, and efficient real-time processing. Rev.ai's per-hour billing can become costly, especially with added fees for features like diarization and translation, while also struggling with language coverage gaps in non-English and accented audio. Gladia offers a more predictable cost structure, including all audio intelligence features at a base rate, and supports over 100 languages with robust code-switching capabilities. The migration process is streamlined with detailed guidance on API payload mappings, WebSocket transitions, and total cost of ownership (TCO) models, allowing most teams to complete the transition in under 24 hours. Additionally, Gladia's infrastructure, certified for GDPR compliance and offering regional data residency, provides enhanced transcription accuracy, particularly for European languages, and mitigates the risk of transcription errors that could impact downstream applications like CRM or meeting summaries.

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