Gladia async transcription API: integration guide for meeting notes applications
Blog post from Gladia
The guide details the integration of Gladia's asynchronous transcription API into meeting note applications, emphasizing its capability to consolidate transcription, diarization, named entity recognition (NER), and summarization into a single POST request using the /v2/pre-recorded async endpoint. It highlights the efficient use of webhooks for real-time delivery in production and polling with exponential backoff as a fallback for fault tolerance. The API, which supports over 100 languages and includes features like mid-conversation code-switching, is offered at a base hourly rate without per-feature add-ons, available under Starter and Growth plans. The guide underscores the importance of correct authentication and environment configuration, as well as handling API throttling errors, and provides a comprehensive walkthrough of request structuring, error management, and deployment considerations for scalable production use. It also addresses the competitive advantages of the API, such as lower word error rates (WER) and diarization error rates (DER), compared to alternatives, while ensuring robust data compliance and security measures.