Get Zoom transcripts via API: real-time and async

Zoom transcription integrations generally use either a batch REST workflow that retrieves VTT or audio files after Cloud Recording completes, or a real-time media bot built with the Zoom Meeting SDK that captures PCM audio and streams it to an external speech-to-text service. Batch processing is suited to archival, summaries, compliance, and CRM updates but can take minutes or hours because it depends on Zoom recording processing, while real-time use cases such as live captions and coaching require a bot, WebSocket streaming, audio resampling, and greater infrastructure maintenance. Zoom requires Cloud Recording and Audio Transcript settings, Server-to-Server OAuth scopes, webhook handling, rate-limit backoff, and idempotent processing; its VTT output provides timestamps and variable-quality speaker labels but limited structured metadata. The guide argues that external transcription providers can add word-level timing, diarization, custom vocabulary, multilingual code-switching, entity recognition, sentiment, summaries, and translation, while noting the need to evaluate accuracy on representative recordings, manage hallucinations and failures, and assess compliance, data residency, retention, and model-training policies.

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