What we learned by taking our bug bounty program public

GitLab's public bug bounty program, launched in December 2018, has significantly contributed to enhancing their security by engaging a broader community of reporters, with 42% of initial participants being first-time contributors. The program has doubled the number of valid reports since its public introduction, identifying 205 valid vulnerabilities by July 3rd, including 10 critical ones, although it has also seen an increase in false positives. GitLab has refined its triage and response processes, implementing automation to improve communication and response times, while also adjusting how fixes are scheduled and reported. Transparency is a core value, and GitLab publicly discloses its findings, using them to inform developer training and enhance security practices. The program has helped identify recurring vulnerability patterns, prompting GitLab to focus on secure coding training and the use of security-focused libraries to prevent future issues.

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