We're dogfooding a tool to help visualize high-level trends in GitLab projects

GitLab's "Insights" is a feature designed to help visualize trends in workflows, bugs, and merge request throughput by leveraging the labeling system within GitLab. Initially created by the Engineering Productivity team to monitor issue trends, the tool evolved to address broader needs and now offers flexible configurations for both group and project levels. The feature is particularly useful for identifying patterns and bottlenecks, enabling corrective actions by tracking merge requests and issue activities through customizable dashboards. Insights is powered by labels and a YAML configuration file, which allows users to create tailored dashboards that align with their workflows, whether manually or through automation. GitLab has been using Insights internally, allowing teams like Support and Quality Engineering to track performance metrics, such as bugs missing service-level objectives (SLOs) and flaky tests, which provides valuable insights for improving overall productivity. The tool is designed to be adaptable, accommodating various labeling practices, and encourages feedback for continuous improvement.

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