The DevOps Platform series: Building a business case

Over the past five years, the complexity of integrating various DevOps tools has led organizations to reevaluate their approach to building internal platforms, resulting in the concept of a "Developer Self-Service Platform." Initially, companies attempted to meet DevSecOps goals by forming teams to manage tools like Jira, GitHub, and Jenkins, but faced challenges in tying these products together due to a lack of custom code expertise among operations staff. Executives now face the daunting task of leveraging 10 to 50 disparate tools to gather data and analytics for business optimization, a process that has proven costly and time-consuming, with some Fortune 100 companies investing over $10 million without yet delivering a comprehensive dashboard to executive teams. To address these challenges, businesses must conduct value stream assessments to determine platform requirements, focusing on reducing touchpoints, enhancing quality frameworks, and ensuring compliance. The article suggests that instead of continuing to build platforms in-house, organizations should consider using integrated solutions like GitLab to meet their requirements more efficiently, thereby capturing a return on investment and preventing unnecessary costs associated with the addition of each new tool.

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