Remote work, done right

GitLab, a company with over 200 employees, operates entirely without a physical office, conducting all meetings remotely, which initially seemed unproductive to some. However, firsthand observation reveals that remote meetings can be highly effective, even surpassing traditional in-person gatherings. Key elements contributing to this success include the use of video conferencing with everyone joining individually, ensuring equal participation and preventing in-room power dynamics, and a shared live agenda in Google Docs that encourages structured and deliberate communication. GitLab's practice of embracing multitasking allows participants to tune in and out as necessary without disrupting the meeting flow, making sure the right people are engaged at the right times. Tools like Zoom and Google Docs are crucial to this process, and while this approach works well for most meeting types, there are considerations about its efficacy for technical brainstorming sessions, where traditional whiteboards might be more effective. The author, Nolan Myers, who advises startups and has a background in organizational development, initially believed remote work might hinder productivity but now recognizes the potential advantages of well-executed video calls.

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