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Redesigning the GitLab docs

Blog post from GitLab

Post Details
Company
Date Published
Author
Susan Tacker and Christie Lenneville
Word Count
835
Company Posts That Month
24
Language
English
Hacker News Points
-
Post removed?
No
Summary

GitLab emphasizes the importance of well-crafted documentation for its DevOps platform, recognizing it as essential for aiding users in efficiently utilizing its comprehensive tools and features. Over the past year, GitLab has undertaken a significant effort to improve its documentation by assessing the vast content available on its site and conducting user research, which revealed issues with usability and information discoverability despite the perceived usefulness of the content by 96% of participants. This has led to an ongoing process of refining their documentation, starting with a major homepage redesign to enhance search functionality, simplify design, and align navigation with accessibility standards. They have also been updating their type scale for better readability, improving the visual presentation of alert boxes, enhancing topic scanning through better use of fonts and white space, and reducing visual noise in images. GitLab continues to pursue further improvements based on user feedback, guided by a Documentation Roadmap that outlines future back- and front-end changes to enhance the documentation experience.

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