More granular product usage insights for GitLab Self-Managed and Dedicated
Blog post from GitLab
GitLab 18.0 plans to introduce event-level product usage data collection from GitLab Self-Managed and GitLab Dedicated instances, enhancing insights into DevSecOps practices while maintaining user privacy and control. This initiative aims to overcome the limitations of manual data extraction by providing automated and efficient access to detailed user interaction data, excluding GitLab Duo features. Event-level data, which is pseudonymized to protect user identities, tracks actions such as starting CI/CD pipelines or creating issues, offering granular insights that aggregated data cannot. These insights facilitate trend discovery, smarter product improvements, and custom recommendations, improving feature adoption and user experience. GitLab emphasizes transparency and user control by allowing early opt-out options, ensuring no use of third-party collectors, and offering comprehensive documentation. The rollout is accompanied by proactive communication to keep users informed, and while the information shared is subject to change, it is intended to align product development more closely with real-world customer needs.
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