How to Optimize GitLab's Culture Through Ideal Values

GitLab's unique organizational culture, characterized by its all-remote, transparent, and ambitious nature, significantly impressed the author during their summer internship. The company emphasizes transparency, allowing both insiders and outsiders to contribute to its content, fostering a culture of asynchronous communication and collaboration through shared documents and meeting practices. Employees are encouraged to take initiative and are granted autonomy, which deviates from conventional organizational hierarchies that restrict change to senior levels. However, the author critiques GitLab's current set of values—Collaboration, Results, Efficiency, Diversity, Inclusion, Belonging, Iteration, and Transparency—as not being ideal foundational values, suggesting they are more tactical or metric-driven rather than ethical tenets. The author argues that organizational values should be fixed, ethical, and foundational, proposing that GitLab adopt Respect, Service, and Integrity as core values to guide their business strategy and navigate potential conflicts, ultimately ensuring a cohesive, resilient culture as the company grows.

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