How to keep remote (volunteer) teams engaged

GitLab's open and comprehensive Handbook, accessible to the public, has inspired organizations like UK Students for the Exploration and Development of Space (UKSEDS) to adopt its principles for managing remote volunteers. Facing internal engagement challenges after a structural change, UKSEDS sought advice from GitLab's Director of Strategic Partnerships, Eliran Mesika. GitLab's approach involves public accountability for individual responsibilities, regular functional group updates, and maintaining communication through specific issues to enhance collaboration and reduce isolation. Their use of daily calls, Slack channels, and centralized asynchronous processes fosters a connected and cohesive remote working environment, even for volunteers, by emphasizing transparency and shared goals.

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