How the GitLab UX team uses epics

GitLab's UX team has embraced the use of epics to manage their iterative design process while maintaining a comprehensive view of the application. Epics, a concept derived from Agile methodology, allow the team to organize and track collections of related issues, such as the over 100 UX improvements tied to the merge request page. By creating a UX strategy template, the team outlines challenges, vision, focus areas, mission, activities, and measurements of success for each epic, facilitating clearer planning and execution. This approach aids in prioritizing issues, aligning them with the team's strategic goals, and adjusting priorities as new information emerges. Epics provide better visibility into UX priorities for other departments and support long-term planning across milestones. Future developments will enhance epics with features like labeling, discussions, and integration with roadmaps, offering a graphical overview of goals and deliverables.

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