How a Lightning Decision Jam helped our asynch, distributed team collaborate synchronously

In a remote, asynchronous work environment, the Monitor team at GitLab explored the necessity of synchronous collaboration through a Lightning Decision Jam (LDJ) to reflect on their progress and future direction in incident management. Despite the team's global distribution and usual reliance on asynchronous communication, they recognized the value of a real-time, structured session to collectively identify challenges and ideate solutions. The LDJ, conducted via Zoom and Mural with time-boxed brainstorming and dot voting, allowed team members to generate and prioritize ideas, leading to actionable GitLab issues for future milestones. The session not only facilitated alignment and focus on their objectives but also fostered team cohesion by providing an opportunity for real-time interaction, which is particularly valuable given the global circumstances. The team plans to experiment with asynchronous LDJs in the future to give members more time for reflection and participation at their convenience, highlighting the importance of diverse interaction methods for maintaining engagement and ensuring every team member has a voice in shaping their work.

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