GitLab.com database incident

GitLab.com experienced a critical incident resulting in the loss of six hours of database data due to a series of unfortunate events involving spam attacks and database replication issues. The incident began with spammers overwhelming the system, leading to database instability and a subsequent lockup. Attempts to fix the replication problems were hampered by configuration issues and human error, including the accidental deletion of critical data. Backup systems proved unreliable, compounding the problem. Despite the setbacks, the team managed to restore GitLab.com using a six-hour-old backup, and they are working on a postmortem to understand the root causes and to implement preventive measures. Throughout the incident, the GitLab team received substantial support from the community.

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