Customer story: Driving better developer and customer experiences with a single application

During #GitLabLive, Michael Sobota, Director of Product Integration at Charter Communications, discussed how the adoption of GitLab as a unified application for their software development lifecycle significantly reduced their feedback loop from two weeks to minutes. Charter Communications, the second-largest cable operator in the US, serves over 26 million customers and employs 94,000 people globally. Sobota emphasized the importance of a cohesive platform for development, operations, and feedback to enhance the developer experience and address security and testing efficiently. He highlighted that using GitLab for source control, continuous integration, deployment, and feedback empowers developers by providing a centralized, self-service environment that streamlines processes and improves competitiveness in offering digital services. This consolidation allows Charter to quickly adapt to consumer demands for digital interactions, such as bill payments and streaming services, by enabling rapid feedback and course corrections throughout their development process.

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