A deep dive into GitLab's UX design process
Blog post from GitLab
The UX team at GitLab, comprising two UX researchers and nine designers from eight countries, collaborates remotely to enhance product design and usability. In a recent webcast, they discussed their workflow, emphasizing the importance of iteration to quickly gather user feedback and improve products. The team employs various UX research methods, such as surveys and user interviews, to understand user needs and works with product managers to prioritize improvements. A major initiative has been the development of the GitLab Design System, which aims to create consistency and predictability by providing content guidelines and reusable components. As an open-source company, GitLab encourages community contributions to its UX design through labeled issues and proposals, fostering a collaborative environment where community members can engage and influence the product's future. The team is also expanding, seeking new UX designers to join specific teams like Release and Verify, Monitor, and Secure, inviting interested individuals to apply and contribute to their vibrant design community.
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