Jira GitLab Integration

GitLab and Jira integration connects source-code activity with project-management issues, giving developers and nontechnical stakeholders shared visibility into branches, commits, and merge requests. The process described uses GitKraken’s Git Integration for Jira app, which supports Jira Cloud, Server, and Data Center alongside GitLab.com and self-managed GitLab, beginning with a dedicated GitLab integration user and a personal access token with appropriate repository and API permissions. After installing the app and connecting selected repositories, developers link work to Jira issues by including issue keys in commit messages or branch names, while users can create GitLab branches and pull requests directly from Jira issue development panels. Optional webhooks enable real-time updates rather than periodic repository indexing by sending GitLab push and merge-request events to Jira. The integration is presented as a way to improve traceability, reduce manual Jira updates and status requests, limit context switching for developers, and help project and product managers monitor development progress, automate issue updates, and identify work items lacking expected code activity.

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