Petros, who has been assisting users through GitHub Support, is now working full-time at GitHub, enhancing the support team alongside another member. Operating from his home office in Thessaloniki, Greece, Petros engages in various activities such as blogging, tweeting, and coding in Ruby and C#, contributing significantly to the community. Users contacting GitHub Support may encounter him and are encouraged to introduce themselves. This update was shared by Chris Wanstrath.