Company
Date Published
Author
Jamie Hannaford
Word count
796
Language
English
Hacker News points
None

Summary

GitHub has launched a new Status Page to enhance communication transparency and reliability for its users by detailing the status of individual components across its distributed services platform, which is spread over multiple global data centers. This new page allows users to subscribe to updates via email, SMS, or webhook delivery, thus improving communication during incidents by providing granular status updates and enabling users to follow the lifecycle of an incident from investigation to remediation. The initiative is part of GitHub's commitment to treating reliability and performance as core product features, making them priorities alongside new functionalities. As part of this transition, the old status site will be phased out by the end of February, with planned brownouts helping users identify dependencies on the deprecated site, and a scheduled test on December 18, 2018, to trial the new incident response workflow. GitHub aims to foster trust within its community by prioritizing reliability, involving not just engineers but the entire organization, including product managers and designers.