Following the launch of the Firewall Install product, the company experienced an overwhelming response, receiving over 300 quote requests on the first day alone, which led to delays in providing quotes as they required companies to sign an NDA before sharing pricing details. This requirement caused confusion and frustration among potential customers, prompting an apology from the company. To address these issues, the company has now made their pricing publicly available on their GitHub pricing page, rendering previous quotes obsolete and offering a more streamlined process for those interested in their product.