GitHub Availability Report: February 2024

In February, GitHub experienced two incidents that degraded the performance of its services due to issues with a background job service, specifically on February 26 and 29, lasting 63 and 142 minutes, respectively. The first incident involved capacity constraints and a failure in the automated failover system, affecting Webhooks, GitHub Actions, and UI updates, which was mitigated by manually switching to a secondary cluster without data loss. The second incident saw processing delays, particularly between 11:05 and 11:27 UTC, due to an improper restoration to the primary system, which was eventually corrected. To address these issues, GitHub has implemented improvements in automation, fallback process reliability, and background job queuing capacity, while also working on enhancing the overall scalability and reliability of its job processing platform. For ongoing updates and insights, users are encouraged to follow GitHub's status page and Engineering Blog.

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