Copilot in GitHub Support is now available!

GitHub has launched a new AI tool, Copilot in GitHub Support, designed to assist users with GitHub-specific queries by providing quick, self-directed answers in a conversational manner. Trained on GitHub’s official documentation, this tool was initially available to a select group of GitHub Enterprise customers in August 2023 and is now accessible to a broader audience. It streamlines the process of finding information by condensing relevant content from multiple documents into concise responses, thus reducing the time spent on research and potentially minimizing the need for traditional support interactions. Users can initiate a conversation with Copilot via the GitHub Support contact form, and if necessary, they can switch to human support by submitting a ticket. The tool also allows users to provide feedback on the helpfulness of responses, contributing to its ongoing improvement.

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