The text discusses a recent issue with a company's load balancers, which were neglected while the focus was on maintaining file and web servers. A resource shortage in the active load balancer, exacerbated by a high volume of site traffic and an intensive background job, led to reduced performance and a failed failover attempt by the standby load balancer, resulting in a site outage. The problem was quickly identified and addressed, leading to an increase in resources for the load balancers to accommodate the company's growth. The incident served as a reminder of the importance of monitoring all infrastructure components, not just the most visible ones.