The Convenience Trap in SaaS-Only Identity

SaaS became widely adopted by eliminating installation, infrastructure, upgrade, and operational responsibilities, but the passage argues that treating hosted software as the only modern option can create limitations, particularly for identity systems. Because identity governs user access, protected data, security, compliance, availability, architecture, and costs, selecting an identity provider is presented as a long-term architectural decision rather than a simple product purchase. A SaaS-only provider can simplify operations but may restrict an organization’s ability to address future needs such as data residency rules, alternative deployment models, acquisitions, outage risk, integrations, and growing usage costs. The passage contends that dependency can deepen as applications and processes become tailored to a provider’s assumptions, increasing switching costs over time. It advocates for identity infrastructure that preserves deployment and integration flexibility while still reducing unnecessary operational burdens, rather than forcing a choice between fully self-hosted systems and exclusively SaaS-based services.

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