FusionAuth has been recognized as a high performer in the customer identity space in G2's Fall 2023 reports, earning accolades such as Easiest to Do Business With, Best Estimated ROI, and Best Meets Requirements. The platform, which is highly rated for its quality of support and ease of use, is praised by users for its developer-friendly approach, with top-notch documentation and exceptional support. It allows for the easy incremental adoption of its features, making it ideal for integrating with existing applications, and is noted for its ease of setup and scalability. FusionAuth offers a free Community plan with essential features for secure authentication and user management, and provides additional support and premium features for cloud hosting and more advanced needs.