Frigade AI is an innovative in-app agent designed to enhance user experience by learning products through direct usage, unlike traditional chatbots that depend on static data or decision trees. It autonomously navigates products, reads documentation, and provides real-time, context-aware guidance to help users from their first session onward, keeping them unblocked at each step. The AI generates personalized workflow guides, takes actions on behalf of users for a seamless experience, and answers open-ended questions about the product. It integrates with platforms like Zendesk and Intercom for live support handoff and requires minimal engineering setup for installation and training. As products evolve, Frigade AI adapts, enhancing its responses based on new developments and user feedback, ultimately working alongside the core platform to deliver personalized experiences throughout the user journey.