Why work laptops don't work on plane wifi
Blog post from Fleet
Plane wifi presents a unique challenge for work laptops due to the security configurations often implemented by IT teams, which are not designed for such environments. These configurations, including DNS filtering, always-on VPNs, and certificate-based authentication, typically assume a standard network found in homes, offices, or cafes, leading to issues like blocked captive portals, failed VPN connections, and DNS filtering interference during flights. Employees, lacking admin access, are unable to troubleshoot effectively, resulting in frustration and productivity loss. A proposed solution is to adapt IT policies to allow basic connectivity by implementing smarter VPN configurations, enabling captive portal detection, and allowing for graceful degradation of security protocols in restricted networks. This approach would balance security with usability, recognizing the unique conditions of plane wifi and potentially improving the user experience while maintaining a level of security that is still manageable.
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