Customer Story: Smartex

Smartex, a company providing advanced tools for modern textile factories, utilizes Flagsmith for customer segmentation and staged rollouts to efficiently manage feature deployment with reduced risk. Jared Baribeau, Head of Software Architecture, explains how feature flags have enabled Smartex to streamline their release processes by allowing product teams to manage feature rollouts independently, without relying on engineering teams. This approach supports phased rollouts to early-adopter clients, facilitating continuous improvement and testing of complex hardware and software in various products like Smartex Core, a fabric inspection tool. As Smartex expands globally, they are focusing on maintaining efficient workflows and reducing release cycle times through improved testing processes and feature flag management, utilizing Flagsmith's intuitive interface and SDKs across their embedded devices and web applications.

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