Customer Story: Rain (VP of Platform Engineering)

Rain, a fintech platform focused on providing employees with earlier access to their wages, leverages feature flags to enhance its development process and manage releases efficiently. By using Flagsmith, Rain is able to release features to production multiple times a day while maintaining control over which regions or customers are exposed to specific features. This capability is crucial for transitioning users from legacy systems to new platforms, such as their Loan Management System (LMS), where feature flags allowed for a seamless migration within six months. Feature flags also enable Rain to implement new functionalities like mobile biometrics and manage specific use cases, such as disabling transaction fees for select customers. The adoption of feature flags has improved engineering excellence and developer productivity, with robust monitoring systems in place to track the performance and impact of new releases, ensuring that the platform remains stable and aligned with business goals.

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