Customer Story: Rabbit Care

Rabbit Care, a leading financial and insurance company in Thailand, transitioned from using GitFlow to trunk-based development with Flagsmith for feature flag management, enabling them to deploy multiple times daily. This shift, spearheaded by Senior Software Engineer Piyush Chauhan, significantly streamlined their workflow, reducing the need for overnight releases and extensive conflict resolution. The company previously faced challenges with large pull requests averaging 2,000 lines of code, which delayed delivery and required much effort to manage and merge. By adopting trunk-based development and feature flags, Rabbit Care improved their deployment process, allowing for continuous integration and more frequent releases with less downtime. The use of feature flags also provides flexibility in managing mobile app updates and mitigating serious issues swiftly, enhancing the overall efficiency and collaboration within teams.

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