FireHydrant's Signals is a modern on-call product designed to offer a cost-effective alternative to legacy tools like PagerDuty and Opsgenie, aiming to reset industry standards for on-call service pricing. By adopting a usage-based pricing model, Signals ensures that customers only pay for what they use, avoiding exorbitant fees for underutilized services. This approach not only maintains FireHydrant's gross margins of over 80% but also enables smart vendor selection and architecture decisions, such as using Google Cloud and Twilio. Signals integrates seamlessly with FireHydrant's incident management platform, enhancing the overall user experience by providing a unified workflow that improves response time and contextual understanding, without the need for disparate tools. This customer-centric model allows entire organizations to participate in on-call duties, distributing alerts more equitably and reducing individual burnout. By focusing on incident management rather than just alerting, FireHydrant aims to deliver significant value during incidents, enticing many teams to switch from traditional services with an offer of at least 50% savings on their current contracts.