FireHydrant has introduced two updates aimed at enhancing the management and communication of incident response. The first update, Auto-Watch Incidents, ensures stakeholders remain informed of critical incidents by automatically sending real-time email notifications for milestone and severity changes, and allowing users to subscribe to Saved Incident Views that align with their priorities. The second update, Milestone-Based Required Fields by Incident Type, enables teams to collect relevant data at appropriate times by specifying the necessary information for different types of incidents, allowing for tailored data collection without sacrificing consistency. These updates transform milestones from mere timeline markers into vital operational triggers, improving data governance and communication flow during incident management.