How Tapps Games used Crashlytics and Remote Config to increase crash free user rate and improve ratings

Brazilian game developer Tapps Games used Firebase tools to protect the stability of Vlogger Go Viral, a game with more than 11 million monthly active users, during a feature rollout. Rather than manually reviewing large volumes of negative feedback, the team enabled Firebase Crashlytics velocity alerts to detect increases in crash severity quickly, while custom keys and logs helped identify and track the conditions leading to failures. Tapps then used Firebase Remote Config to progressively disable the affected feature area and relied on staged Google Play releases to test the updated version with subsets of players before a full launch, aiming to improve crash-free user rates and player ratings.

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