Case Study: How Sharetown tackles logistics with Felt

Sharetown faces significant logistical challenges in managing return orders across the U.S., requiring effective handling of thousands of field representatives to ensure efficient service coverage. The company's sales management team needs to visualize service areas to manage workloads, identify bottlenecks, and determine where to expand coverage. Meanwhile, the recruiting team aims to onboard new representatives to enhance nationwide coverage. A critical issue arose when their existing mapping tool became a bottleneck itself, as it failed to handle large datasets efficiently, resulting in delays in addressing crucial business questions before they adopted Felt.