Why DevOps for Devices is Inevitable (and what that actually means)

The integration of DevOps into device management is revolutionizing how enterprises manage dedicated device fleets, providing significant business benefits such as increased confidence, reliability, and repeatability. This approach, exemplified by companies like Esper, allows for the automation of update rollouts, real-time exception handling, and robust monitoring, which are crucial for maintaining device functionality in dynamic environments. The shift towards DevOps for devices is driven by the growing customer demand for seamless and personalized experiences, which has been facilitated by the rise of connected devices and subscription-based models. Such models align with modern consumer preferences for continuous improvement and environmental sustainability, offering continuous personalization and engagement. Unlike traditional Mobile Device Management (MDM) tools, which were designed for BYOD scenarios, DevOps for devices is tailored for mission-critical, always-connected systems, enabling rapid iteration and frequent updates that are essential for delivering exceptional customer experiences. As connected devices proliferate, with projections estimating 43 billion by 2023, enterprises are increasingly recognizing the strategic importance of DevOps-based solutions to innovate and differentiate their services in a competitive marketplace.