The article explores the paradox inherent in zero-trust security systems, which are built on the principle of "never trust, always verify" but rely fundamentally on human trust. It highlights that security is not just a matter of technical settings but a social contract enforced by technical boundaries, and when trust in these systems is compromised, security fails. Using a scenario involving a retail company, the text illustrates how security measures can backfire when they do not align with human behavior and operational needs, leading employees to circumvent them. The article suggests that effective security is achieved not by adding more rules, but by applying friction intelligently to reinforce trust, ensuring that security measures are clear, purposeful, and aligned with risk. It emphasizes the importance of building a culture of trust awareness and integrating human trust with technical verification to create security systems that are both effective and user-friendly. The piece concludes by urging security leaders to assess whether their controls foster trust or merely encourage circumvention, advocating for a balanced approach that combines zero-trust principles with human trust considerations.