Esper's Software Updates (ESU) feature provides administrators with the tools to effectively manage software updates across a fleet of devices, ensuring security, performance, and the availability of new features. The Esper Agent, a key software component, acts as a conduit between Esper's cloud console and enrolled devices, handling policy enforcement, configuration management, and software updates. Administrators can control the timing and distribution of updates, allowing them to mitigate disruptions and align updates with organizational needs. ESU offers flexibility through features such as selective application, version management, and phased rollouts, which help maintain operational efficiency and security. The update process can be customized to support different device groups and operational requirements, while remote management capabilities minimize the need for on-site interventions. Regular updates are emphasized to ensure compliance and optimal device performance, with Esper providing tools for monitoring and managing the update process to enhance long-term device health and operational efficiency.