How to Write an RFP for MDM Solutions (with Examples)
Blog post from Esper
When creating a Request for Proposal (RFP) for mobile device management (MDM), it is essential to address both hardware and software needs, with a particular emphasis on software deployment capabilities for managing device fleets at scale. The RFP should articulate the current status of the device fleet, detailing the business needs, the stage of deployment, and specific project scope, including the number and type of devices, operating systems, and usage scenarios. Clear and measurable goals should be outlined to ensure the chosen MDM solution aligns with desired outcomes, such as reducing costs or increasing efficiency. Additionally, any existing roadblocks, like application management or system updates, should be highlighted, alongside technical requirements that are critical to the operation. Evaluation criteria should be established to define the ideal vendor, considering factors like support for specific operating systems, cost, and additional priorities such as remote access or compliance needs. Timelines and milestones must be explicitly stated to convey urgency and seriousness to vendors, encouraging more precise and committed responses. The RFP can be initiated using a structured form that follows these detailed sections, facilitating a comprehensive and organized approach to selecting the most suitable MDM solution.