Under the Hood: How I Vet Early-Stage Startups for Critical Security Programs

Greg Pettengill, a Principal Product Security Engineer at Five9 with over 30 years in IT and 20 years in security, shares his insights on selecting security vendors, particularly favoring early-stage startups for their responsiveness and innovation. He emphasizes the importance of thoroughly understanding the problem and technology needs, akin to creating a job description, before selecting a vendor. Pettengill's strategy involves a detailed vetting process similar to a job interview, focusing on both technical capabilities and cultural fit. He values transparency and verifiability in technical discussions and seeks vendors that demonstrate strong communication and partnership potential. His approach has led to successful vendor relationships and mitigated the risks associated with being an early adopter of new technologies.

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