Five9 Transforms Software Supply Chain Security with Endor Labs

Five9, a leading contact center software provider, faced challenges in managing third-party library vulnerabilities within its applications, as their existing Software Composition Analysis (SCA) tool failed to reduce risks effectively, leading to a backlog of issues and potential exposure affecting their uptime standards. To address this, Five9 chose Endor Labs, an AppSec platform, for its ability to accurately prioritize vulnerabilities based on reachability, reducing false positives and enabling efficient vulnerability management with minimal resources. Endor Labs' willingness to partner and adapt to Five9's needs, along with its robust CI/CD integration and automation capabilities, allowed the company to transform its software supply chain security program, achieve a 96.5% noise reduction, and respond rapidly to zero-day vulnerabilities. The platform's approach to security, including proactive measures against AI risks, has empowered Five9 to systematically improve code quality and maintain high security standards, with a single security engineer effectively supporting over 250 developers.

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